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Concept

Objectives

 

Enterprises are supported to

  • improve their QMS
  • monitor them continually
  • qualify their production process for selected appropriate tradable products in the field of agribusiness, like i.e. mangos, cashew nuts, and coffee.

 

Contents

  • Quality assurance, quality management and international standards

 

Target Group

  • Executives from enterprises and business support bodies (i.e. chambers and associations)

 

Possible Results

  • An improved quality management system, less complaints, more product safety, access to new regional / international markets

Contents

The 2 courses for the Quality Management Representative and Quality Manager have a modular structure, combine a mix of face to face training with e-coaching phases, building up on each other and lead to a specific, internationally certified qualification in the field of QMS.

 

The courses cover the following areas:

 

Overall Quality Management Topics

  • Quality-management standards ISO 9000 - 9004; ISO 19011; ISO 17025, TS 16949,
  • Quality-management tools and techniques (FMEA, QFD, SPC)
  • Industry- and business-specific implementation characteristics
  • Environmental-management standards (ISO 14001)/integrated management systems

 

Specific certified Quality Management Training Courses

  • Training as internal Quality Management Representative (QMR)
  • Training as a certified Quality Manager
  • Training as IRCA (International Register of Certified Auditors) Auditor  (not before 2015)

Time Table 2014 / 2015

Time Table 2014 / 2015

Training
Quality Management Representatives

QM documentation; Quality Audits, Techniques; ISO 9001 and 9004

 

E-coaching
Quality Management Representatives

 

Training Quality Manager
Process Management and Quality Techniques; Models of corporate management (EFQM, BSC)

 

E-coaching
Quality Manager

 

 

Specialized Trainings (not before 2015)
Product Development, Export Promotion; Food Safety; EU Market Access; EPA